A business’s role and responsibility in society are greater than generating a profit or maximizing shareholder value.
While these metrics are critical to success, the true impact of a company is more substantial than a simple numeric metric. Once people start full-time work, studies show, they spend more than 50% of their waking hours in work- or work-related activities. The workplace becomes the primary place where employees learn to work with others, overcome obstacles, achieve personal and team success, and develop emotional intelligence. However, few businesses embrace their role in positively impacting their employees, customers, and communities.
Business is a microcosm of society. From an economic perspective, work is how employees generate income that supports their life and the lives of the people within their communities. From a social perspective, the workplace is where people learn, grow, and develop — or not. Each business is a cog in the overall economic and social system of the country. Since business is a microcosm of society, and we spend most of our time in work-related activities, an organization’s ability to train and develop its people has an impact on more than its profitability.
Just as culture influences social behaviors, the business culture influences how people behave. As a result, for training to be effective, it must influence and become part of the business culture. Here is the Bizquad list of five essential components that maximize training’s effectiveness in adapting to a blended world and influencing culture:
Clear and High Training Expectations
A Professional, Interruption-free Environment
Content and Subject Matter With Depth That Meets Expectations
Engagement Through Multiple Types of Training
Reinforcement Through Peer Accountability Groups
In business, highly effective training programs integrate networks into the post-training platform. These networks become small groups that provide participants with a structure to review, apply, and reinforce the knowledge and behaviors from the training program. These internal peer groups also serve to help learners hold each other accountable. Peer groups are the foundation for social change outside of work, and they should be at the core of cultural change inside organizations. As a result, training programs have the potential to become the key to growth and development within companies and we at bizquad ensures that happens.
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